With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal:WeLead with Heart, and we are committed to creating caring and fun-filled retirement communities.Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also.
We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.Your Day on A PageWe have an exciting opportunity for aVillage Administratorto join our team at Coastal Waters on a Fixed-term basis up to April ****Bringing together relaxed sophistication with an enviable location, Coastal Waters offers all the benefits that come from living in a safe and supportive community.In this role, you will serve as the primary point of contact for residents, visitors.You will deliver exceptional customer service, support the Village Manager across administrative and operational functions, and help maintain a safe, organised, and engaging community environment.Key responsibilities include:Providing professional, courteous customer service to residents, visitors, and contractorsManaging reception duties and responding to incoming enquiriesSupporting the Village Manager with administrative tasks and day‐to‐day operationsMaintaining accurate data records and assisting with invoicingCoordinating contractor inductions and supporting EHS compliancePreparing newsletters and community communicationsAssisting with the planning and coordination of community events and activitiesCarrying out ad‐hoc operational or resident‐support duties as directed by the Village ManagerAbout YouFor this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks.
Your strong customer service skills will allow you to effectively consult with our residents and visitors.To be successful in your application, you will have the following;Administration and demonstrated customer service experienceDemonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systemsExcellent communication skills, both verbal and written, with the ability to engage effectively with a diverse communityExceptional interpersonal skillswith a friendly, approachable personality that helps build trust and rapport with residents, families, and team membersBe highly organised and able to prioritise competing tasksWillingness to learn and professionally developA professional, initiative-taking and can-do attitudeCurrent First Aid/CPR – Or willing to obtainCurrent Australian Drivers LicenceCareer development and growth opportunitiesGenerous leave entitlementsThrive as part of a strong team in an exceptional work environmentEmployer referral programReward & Recognition ServicesHealth & Wellbeing and Reward ProgramDiscounted health insurance, annual vaccinations and skin checksThe prospect to make a meaningful impact in the lives of our residentsReady to Join the Fun?
If you're passionate about fostering a vibrant, well-run, and caring community for independent seniors, we'd love to hear from you!
Join our friendly team and be part of something truly meaningful.Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.
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📌 Village Administrator (New South Wales)
🏢 Keyton
📍 New South Wales