Quality Assurance Specialist / QA CoordinatorOur client is a family-owned Australian food manufacturer based in Pendle Hill, Western Sydney, producing a broad range of chilled and specialty products across retail and food service.
As the business grows, they need an experienced Quality Assurance Specialist / QA Coordinator to take real ownership of QA and food safety across a hands-on, production-focused site.This is a fully onsite role in a genuine family business, not a corporate structure with a large QA team behind you.
You'll be the main quality person on the ground, working closely with production and reporting through to an Operations Manager with technical oversight from the wider business.
It suits someone who wants autonomy, is comfortable being close to the floor, and can back their technical judgement with explicit, confident communication.Duties include:Owning day-to-day QA and food safety across the siteMaintaining HACCP, GMP and quality system documentationCompleting QC checks across raw materials, production and finished goodsManaging non-conformances, CAPA, customer/supplier complaints and root cause investigationsLeading and preparing for internal audits, external audits and customer/regulatory requirementsMaintaining SOPs, specifications, records and QA documentationReviewing PIFs, specifications, nutrition panels, labels, allergens and supplier ingredient changesSupporting traceability, recall and mock recall processesWorking directly with production to resolve quality issues, including pushing back where neededCoaching staff on GMP,



food safety and QA expectationsBalancing food safety and quality standards against production and commercial realitiesIdentifying practical improvements across quality and production processesIdeally you will have:At least 5 years' QA/QC experiencePrevious experience in food manufacturingStrong working knowledge of HACCP, GMP and food safety systemsHands-on experience with audits, CAPA, NCRs and quality documentationExperience with PIFs, nutrition panels, labels, allergens or supplier ingredient changesConfidence working directly with production teams, including having difficult conversationsClear, strong written and verbal communication skills, you'll be writing customer and supplier correspondence yourselfA practical, resilient, hands-on approach suited to a smaller, family-run businessThe ability to work autonomously and take full ownership of the QA functionFood science, food technology qualifications or strong practical food manufacturing QA experience will be highly regardedExperience across chilled foods, dips, pestos, hummus, dressings, emulsions, antipasto, ready meals, bakery, dairy or broader FMCG food manufacturing would be highly regarded.
Candidates from pharmaceutical QA may also be considered where they bring strong systems experience and are genuinely comfortable moving into a hands-on manufacturing environment.This role is fully onsite with no work from home, standard start times of 7am or 8am with occasional flexibility for earlier starts around 6:30am.
If you want real ownership of a QA function, enjoy being close to production, and can bring both technical capability and commercial judgement to the role.
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📌 Quality Assurance Specialist / Qa Coordinator (New South Wales)
🏢 Bayside Group
📍 New South Wales