Medical Receptionist / Patient Coordinator - Plastic Surgery ClinicAre you an organised, customer-focused administration superstar looking for your next opportunity in a specialist clinic?
We are seeking a motivated, enthusiastic, and adaptable professional to join our busy specialist clinic.
This is a great opportunity for someone with experience in medical administration or patient coordination who thrives in a fast-paced environment and is genuinely passionate about delivering exceptional patient care.Our specialist practice focuses on reconstructive and cosmetic plastic surgery, providing outstanding patient experiences from initial enquiry through to post-operative care.
We offer genuine career progression and a supportive team environment.Why Join Our Plastic Surgery Clinic?
Work in a respected and growing specialist practice.
Our surgeons are committed to providing high quality care to our patients.
Our senior surgeon presents both nationally and internationally and is committed to education within this profession.Be part of a close-knit, supportive team.
We have a large team with some members having been with the clinic for over 20 years.
Enjoy variety and genuine career development opportunities.




The clinic is accredited and strives to consistently improve the delivery of service.Make a meaningful difference in patients' lives daily.
Build strong relationships with both long and short term patient journeys.About the RoleManaging high-volume telephone, email, and online enquiries for surgical and non-surgical proceduresWelcoming patients and delivering a warm, professional first impressionScheduling consultations, procedures, and follow-up appointmentsCoordinating full patient journeys from enquiry to post-operative careSupporting Plastic Surgeons during consultations (including clinical scribing)Patient triage and clinical photographyAdministrative support and processing billing including Medicare claimsAbout YouPassion for creating outstanding patient experiencesWarm, skilled communication style with excellent interpersonal skillsStrong organisational and time management abilitiesExceptional attention to detail and accuracyProactive "can-do" attitude and ability to remain calm in a busy clinicAdvanced Microsoft Office skillsProfessional presentationPrevious experience as a Medical Receptionist in a specialist practiceBackground in cosmetic medicine, plastic surgery, or beauty therapyMedicare billing and private health claims experienceFamiliarity with practice management software
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📌 Medical Receptionist / Patient Coordinator – Plastic Surgery Clinic (Gold Coast)
🏢 The Layt Clinic
📍 Gold Coast