The Vault Sydney is seeking an enthusiastic and knowledgeable Antique Retail Assistant to join our team on a full-time basis.
Based in our Rosebery store, you will play a vital role in delivering an exceptional customer experience whilst supporting the day-to-day operations of our antique retail business.
This position is essential to maintaining our reputation as a premier destination for quality antiques and collectables, ensuring every customer interaction reflects our commitment to excellence and authenticity.
What you'll be doing Greeting customers with warmth and professionalism, providing expert assistance in identifying and selecting antique items that meet their needs Demonstrating comprehensive product knowledge about the antiques, collectables and vintage pieces in stock, including their history, provenance and value Processing sales transactions accurately using point-of-sale systems and handling cash and card payments with integrity Supporting inventory management tasks, including stock rotation, organisation and maintaining detailed product information Assisting with the display and presentation of merchandise to maximise visual appeal and encourage customer engagement Responding to customer enquiries via telephone and email in a timely and skilled manner Contributing to a clean, welcoming and well-maintained retail environment Supporting the team during busy periods and special events Assisting with pricing, labelling and cataloguing of new stock arrivals What we're looking for Genuine passion for antiques,



collectables and vintage items with the ability to educate customers about products Proven retail experience or customer service background in a similar environment Strong communication and interpersonal skills with the ability to build rapport with diverse customer bases Excellent numeracy skills and accuracy when handling cash and processing transactions Ability to work independently and as part of a collaborative team Attention to detail and organisational skills to maintain inventory and store standards Physical capability to lift, carry and arrange items of varying sizes and weights Flexibility to work retail hours, including weekends and public holidays as required A proactive approach to problem-solving and a willingness to learn Basic computer literacy and familiarity with point-of-sale systems is advantageous Fluency with Social Media is advantageous About us The Vault Sydney is a distinguished antique retail business dedicated to sourcing, curating and presenting exceptional antiques and collectables to discerning customers across Sydney.
Our Rosebery location serves as a showcase for quality vintage and antique pieces spanning various eras, styles and categories.
We pride ourselves on our expertise, authenticity and commitment to helping customers discover treasured items with genuine character and historical significance.
Our team is passionate about preserving history and sharing that passion with our community.
What we offer A dynamic and engaging retail environment where you can develop expertise in antiques and collectables The opportunity to work with a knowledgeable and supportive team who value your contributions Full-time employment providing stable, consistent work hours A role that allows you to interact with a diverse and interesting customer base The chance to develop retail and customer service skills in a specialised sector Competitive remuneration commensurate with experience A workplace culture that celebrates knowledge, curiosity and excellent customer service
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📌 Antique Retail Assistant (New South Wales)
🏢 The Vault Sydney
📍 New South Wales