North Coast Maxillofacial Surgery – Ballina NSWMedical Receptionist/Administration assistant required for busy Specialist Surgical practiceWe are a well-established specialist surgical practice located in Ballina, NSW.We pride ourselves on delivering care of the highest standard.
Our practice deals with all aspects of Oral and Maxillofacial Surgery, with a number of sub-specialist and special interest areas of practice.The ideal applicant will be:Motivated and reliableResults-focused and outcome-drivenResilient, with the ability to work under pressure, take direction and manage feedback constructivelyAble to multi-task, take initiative where required, cope with time-sensitive tasks and thrive in a busy environmentAble to integrate and adapt within a team setting, support other team members, and to contribute to ongoing practice improvementWell presented and able to communicate professionally (both verbal and written) with patients, other staff members, other medical and dental practices, and our local hospital network, with attention to detailExperienced in medical or dental reception and administration.
If medically experienced primarily, additional experience or background within the dental industry or knowledge of dental terminology would be highly desirableEssential attributes:Strong literacy and numeracy skillsAbility to gain proficiency with relevant IT/medical software systems.
We use Xestro patient management software - experience beneficial but not essentialWhat we offer:A supportive and professional team environmentModern,



state-of-the-art facilitiesOpportunity to develop both administrative and clinical skillsCompetitive remuneration based on experience and skillsetCentral location in a thriving medical precinct in the heart of the Northern RiversThe chance to be part of a contemporary, dynamic and innovative workspace, evolving to meet the needs of our patients and referral baseCasual appointment initially, with intention to progress to permanent part-time, for the right candidateKey responsibilites:Front desk operations: Greeting patients with a warm and professional demeanour; answering phone calls and managing incoming and outgoing correspondenceAppointment scheduling: Scheduling and confirming patient appointments, handling cancellations and re-scheduling, and ensuring that the appointment calendar is managed efficientlyPatient Check-In/Check-Out: Assisting patients with check-in procedures, including verifying insurance and medicare information and collecting necessary documentation; facilitating the check-out process, including scheduling follow-up appointmentsPatient records management: Maintaining accurate and up-to-date patient records, ensuring compliance with privacy regulations and office protocolsBilling and Payments: Assisting with processing payments, providing cost estimates, and answering billing-related enquiriesAdministrative support: Providing general administrative support to other clinical and administrative staff, including data entry, and handling of correspondenceCommunication: Serve as a liaison between patients and clinical staff, ensuring clear and effective communication for all patient interactionsFor further information on the practice, please view our website: .
We look forward to welcoming the right candidate to our team!
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📌 Medical Receptionist (New South Wales)
🏢 North Coast Maxillofacial Surgery
📍 New South Wales