HWLE is seeking an IT Support Officer to assist the IT Helpdesk in supporting users nationally and meeting the needs of our Sydney office.
The role focuses on proactive incident response, service requests, and post-incident follow-ups to improve customer satisfaction and service levels.You'll troubleshoot a range of technical issues, support iManage, Teams, Office 365, and other platforms, and contribute to end-user education and after-hours coverage.
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📌 It Support Officer — Flexible 4:1 Work‐Life Balance (New South Wales)
🏢 Sydney, NSW, Australia
📍 New South Wales
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