Zurich Financial Services in Australia invites applications for an Internal Disputes Resolution Consultant on a 12-month contract. You will manage IDR cases by reviewing complaints with an independent and impartial lens, preparing explicit responses, and working with management, Heads of teams and senior stakeholders to resolve disputes.
You'll collaborate across the wider business, including loss adjusters and repairers, and look for ways to improve processes.
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📌 Internal Disputes Resolution Consultant (New South Wales)
🏢 Zurich Financial Services
📍 New South Wales
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