Northside Dental and Implant Centre – Turramurra NSW
Northside Dental & Implant Centre is a leading dental practice dedicated to providing exceptional patient care and advanced dental solutions in Turramurra. We are committed to delivering high-quality dental services in a welcoming, professional environment.
About the role
We are seeking an
Experienced Dental Receptionist
to join our team at Northside Dental & Implant Centre in Turramurra, NSW. This
position
plays a crucial role in delivering outstanding patient experiences and ensuring the smooth operation of our practice.
You will be a part of an experienced team responsible for managing reception operations, coordinating appointments, and supporting our clinical and administrative teams. This role is essential to maintaining the high standards of patient care and professionalism that define our practice.
Key responsibilities
Manage reception desk operations, including greeting patients, answering telephone enquiries, and scheduling appointments efficiently
Maintain accurate and up-to-date patient records and dental treatment documentation
Process patient payments, manage accounts receivable, and handle billing inquiries with professionalism and accuracy
Coordinate patient communications regarding appointment reminders, treatment plans, and post-operative care instructions
Handle patient complaints and concerns with empathy, discretion, and professional resolution
Maintain a clean, organized and welcoming reception environment that reflects our practice standards
What we're looking for




Experience working as a dental receptionist in a busy dental practice
Proficiency with dental practice management software (OASIS preferable but not essential) and Microsoft Office applications
Excellent customer service and communication skills with the ability to interact professionally with patients, staff and external contacts
Strong organisational and time management abilities
Attention to detail and commitment to maintaining accurate patient records and confidential information
Knowledge of dental terminology, procedures, and treatment planning processes
Experience in patient scheduling, appointment management, and coordination of clinical operations
A professional demeanour, discretion, and commitment to patient confidentiality
What we offer
Northside Dental & Implant Centre offers a competitive remuneration package reflecting your experience and skills. We provide a supportive, collaborative work environment where your contributions are valued and recognised. Our team benefits include career development opportunities to enhance your skills and knowledge, a positive workplace culture focused on patient care excellence, and the satisfaction of working with experienced dental professionals. We are committed to supporting the wellbeing and work-life balance of our team members, and we welcome discussions about flexible working arrangements where possible. We offer a role where you can develop your career within a respected dental practice dedicated to providing outstanding patient care.
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📌 Dental Receptionist (New South Wales)
🏢 Northside Dental & Implant Centre
📍 New South Wales