Collections Officer- Multiple Positions Available (New South Wales)

Collections Officer- Multiple Positions Available (New South Wales)

05 Aug
|
Capital Credit Solutions
|
New South Wales

05 Aug

Capital Credit Solutions

New South Wales

Collections Officer- Multiple Positions Available
Kickstart Your Career with Capital Credit Solutions – Collection Officers Wanted!
Are you ready to take the next step in your career and join a business that's going places?
We're on the hunt for
MULTIPLE energetic and driven Collection Officers
to join our vibrant
Sydney CBD team
. No experience required we will train you!
This is your chance to be part of an
expanding company
where your hard work is recognised, your career can skyrocket, and you'll receive
ongoing training, mentoring and support
to set you up for long-term success.
What's on Offer?
Full time,permanent position with job stability
Great Sydney CBD Location - close to transport, food and shopping
Bonuses and voucher incentives - your effort = your reward
Continuous support and comprehensive on the job training - we invest in your growth
Opportunities for career advancement within our organisation - we promote from within
Qualified, caring work environment - be part of a team that values kindness and empathy
Balanced workplace culture - dedicated to results during work hours, with time for team connection and personal life
About Us
Capital Credit Solutions (CCS) is a wholly Australian-owned business specialising in debt acquisition and receivables management.



Our professional and ethical teams work closely to deliver better financial outcomes for our customers, while providing a supportive and growth-focused environment for our staff. We partner with a wide range of financial institutions to manage debt portfolios with expertise, integrity, and a customer-first approach.
The Role
As a Collections Officer, you will play a vital role as the primary contact for customers, assisting them in navigating their financial circumstances and working towards successful outcomes. Your main responsibilities will involve:
Conducting inbound and outbound calls to establish personalised repayment arrangements
Applying skip-tracing methods and investigative resources to re-establish contact with customers
Overseeing your portfolio of accounts with diligence, precision, and professionalism
Adhering to all industry standards, regulatory requirements, and internal policies
Achieving performance goals while consistently prioritising the customer's needs and experience
About You
A clear and confident communicator
Customer service or contact centre experience (a bonus, not essential!)
Ability to build rapport quickly and effectively
Target-driven with a team-first mindset
A quick learner with a proactive attitude
Proof of longevity in previous roles
#J-*****-Ljbffr

📌 Collections Officer- Multiple Positions Available (New South Wales)
🏢 Capital Credit Solutions
📍 New South Wales

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