Duty Manager - Canterbury Olympic Ice Rink
Canterbury Olympic Ice Rink – Canterbury NSW
Be part of the return of a Sydney sporting icon
After a multi-year closure and a significant upgrade funded under the NSW Government's WestInvest program, Canterbury Olympic Ice Rink is reopening its doors. Sydney's home of ice sports is back — a full Olympic-size rink with a new roof, a new olympic sized rink, upgraded amenities and a fresh look — and we're building the founding team that will bring it back to life.
We're recruiting
several Duty Managers
to lead our shifts from day one. You'll be a senior person in the building during your sessions: running the venue, leading the on-shift team, keeping our ice in top condition and making sure every skater — from first-timers to figure skaters, hockey players and speed skaters — has a safe and brilliant experience.
About the role
As Duty Manager, you'll take charge of the safe, smooth and customer-focused operation of the rink during rostered sessions. Reporting to the General Manager, you will:
Open and close the venue and act as the responsible officer on shift
Lead and coordinate rostered casual staff across reception, skate hire and rink-side
Operate the ice resurfacer (Zamboni/Olympia) and maintain the ice to session and competition standard —
full training provided
Set the standard for great customer service on every shift — at reception, skate hire and rink-side
Set the cultural standard for leadership, integrity and professionalism
Lead food and beverage operations across the café and kiosk during sessions and events
Manage events and functions on the day — birthday parties, group visits,



private hire, club sessions and community events
Oversee skate hire, venue presentation and safety inspections
Manage point-of-sale operations, cash floats, reconciliations and end-of-day settlements
Champion a child-safe, welcoming environment for all patrons
The roster rotates across early mornings, evenings, weekends, school holidays and public holidays. With multiple positions available, we can build rosters around a range of availability — so tell us what works for you.
About you
You'll need:
Demonstrated experience supervising shifts or teams in a customer-facing venue (leisure, aquatic, entertainment, hospitality or sporting facility)
A genuine passion for great customer service, with strong conflict-resolution skills and sound judgement under pressure
Food and beverage experience — café, kiosk or similar service environment
A current NSW Working with Children Check (or ability to obtain before commencing)
Current First Aid (HLTAID011) and CPR (HLTAID009) certificates, or willingness to obtain before commencing
Availability across a rotating roster including early mornings, evenings, weekends and holidays
Competent cash handling and POS experience, plus sound written skills for reports and checklists




The physical capacity for a hands-on role in a cold setting (manual handling up to 20 kg)
Bonus points for:
Previous ice rink management or duty management experience
Experience operating an ice resurfacer or maintaining an ice surface
Event and function management experience
Background in an ice rink, aquatic centre or similar recreation facility, including plant monitoring
Skating ability — figure, hockey or recreational
A driver licence, warden training, or a Certificate III/IV in Sport and Recreation
No ice experience? No problem. If you're a proven shift leader with great customer instincts, we'll train you on the ice side — including the Zamboni.
What's on offer
Be part of the founding operational team of a newly upgraded, Olympic-size ice sports facility — and help shape how it runs from day one
Full training on ice resurfacing, plant monitoring and venue systems
Permanent part-time or casual arrangements under the Amusement, Events and Recreation Award **** (Grade 5) — from $*****/hr permanent or $*****/hr casual, with penalty rates for Sundays (150%) and public holidays (250%)
Uniform and PPE provided
A genuinely varied role — no two shifts the same — supporting public skating, learn-to-skate, figure skating, ice hockey, speed skating and community events
Canterbury Olympic Ice Rink is a child-safe organisation. All appointments are subject to a current NSW Working with Children Check clearance. We welcome applicants of all backgrounds and encourage applications from our local Canterbury-Bankstown community.
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📌 Duty Manager - Canterbury Olympic Ice Rink (Sydney)
🏢 Canterbury Olympic Ice Rink
📍 Sydney