At Schindler, we are
all about our culture
! We focus on
supporting our employees
to meet their full potential through careful selection and
constant development
to make them a leader in their area. You will have the opportunity to
grow and develop both personally and professionally
whilst working with a great bunch of people. We offer job stability to our employees as we focus on
promoting from within
and foresee a growth trajectory of our business in the coming years.
About the role:
As our
National Key Accounts Manager
for Modernisation, you will be expected to
build and develop
strong customer
relationships
and proactively communicate with
internal and external customers.
Reporting to the Head of Key Accounts, your role will be to identify modernisation opportunities with Schindler Key Accounts and to monitor and
support complex projects within the regions
. This role coordinates and progresses these projects from an early stage through to profitable order intake, in cooperation with the Regions, by maintaining and expanding relationships with strategically important building owners, property managers, consultants, builders and contractors. The role will see you
partnering
closely with
Functional and Regional heads
in planning, coordinating, and implementing business strategies.
What's in it for you:
Highly competitive base
(Depending on qualification and Vertical Transport experience)
12% Super
10% Annual Bonus
Excellent chance for you to expand your experience at world world-leading Lift company
Permanent full-time role
A work/life balance organisation - culture-first approach
A outstanding learning environment with a local and global team
Access to the Employee benefits discount scheme
A wide variety of social activities – even a day off for your birthday!
Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station.
Key Accountabilities:
Develop
and maintain
relationships
with key personnel from specific client organisations




Management of
existing customer relationships
and maximising customer experience
Understand
and manage both
comprehensive and non-comprehensive service contracts
to achieve portfolio growth, set targets and expand existing customer accounts
Act as the interface between our customers and internal stakeholders to ensure resolution of any customer issues
Coach and mentor
service teams nationally to deliver a tailored customer experience to key clients
Ensure compliance
to required procedures and behaviours
What we are looking for:
Stong Experience in sales, marketing and / or operational management, ideally in the vertical transportation or similar industry serving the construction industry.
A degree or diploma in any marketing, building, engineering, construction or business-related discipline.
The successful candidate will be
solution focused
with
strong communication
and
influencing skills
.
Previous operational, business development / key accounts sales
and contract management experience preferably in a service-related industry
Demonstrated experience facilitating operational and sales requirements for internal and external stakeholders.
About Schindler:
Schindler Lifts Australia is part of the Schindler Group, one of the
top elevator companies
in the world,
spanning 100 countries
with more than
64,000 employees worldwide
. We are one of the largest suppliers of new elevators, escalators and moving walkways in
Australia today, employing over 1,200 employees
who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.
We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.
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📌 National Key Accounts Manager (New South Wales)
🏢 Schindler Lifts
📍 New South Wales