Port Authority of New South Wales in Newcastle is hiring a Senior IT Service Desk Analyst.
The role focuses on level 1 and 2 IT/OT support, serving as a key escalation point to improve service reliability and user experience for port operations.
Based in Newcastle, the position reports to the Service Delivery Manager in Sydney.
Responsibilities include incident management, updates to ITSM tickets, and provisioning for current starters and leavers across IT and OT environments.
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📌 Senior It Service Desk Lead - It/Ot & On-Call Support (New South Wales)
🏢 Port Authority of New South Wales
📍 New South Wales
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