Ongoing training across Chery, GAC, Leapmotor and Zeekr – including EV-specific training

Career progression – we promote from within and we're growing fast

Staff discounts on vehicles, servicing and genuine parts

Up-to-date workshop with proper equipment

A supportive team culture – no toxic environment here

Convenient Alexandria location, close to public transport

About the Role

We're after an experienced Service Advisor to join our Alexandria dealership.

You’ll be the key link between our customers and the workshop, managing the service journey from booking to vehicle handover – making sure every customer walks away happy.

You’ll be working across Chery, GAC, Leapmotor and Zeekr, so if you’re keen on getting more exposure to EVs and hybrids, this is a good one.

What you’ll be doing day-to-day:
Managing the full service cycle – from booking customers in to handing their car back
Talking to customers clearly and honestly – explaining repairs and invoices in plain English, no jargon
Preparing repair orders, quotes and workshop instructions
Working closely with Technicians,



Parts Interpreters and Workshop Controller to keep things moving
Scheduling jobs, monitoring progress, and proactively letting customers know if anything changes
Processing repair orders, invoices, warranty documentation and customer records

Who we’re looking for:
Previous dealership Service Advisor experience – this is a must
Strong communication skills – you can talk to customers without sounding like a robot
Organised and calm under pressure – you can juggle multiple jobs in a quick-paced workplace
Computer-savvy – Pentana DMS experience is a big plus
Current Australian Driver Licence

Bonus points if you’ve worked with:
EVs or hybrids
KPI targets and customer satisfaction metrics

About Us

REALINKAGE AUSTRALIA PTY LTD is a growing automotive group representing some of the industry's most exciting brands – Chery, GAC, Leapmotor and Zeekr.

We’re committed to exceptional customer service, innovation and operational excellence – and we’re looking for someone who shares that commitment.
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📌 Automotive Service Advisor New South Wales (Australia)
🏢 Realinkage Australia
📍 Australia