Full-time, part-time or flexible arrangements considered for the right candidate.
Love luxury fashion, connecting with customers and creating beautiful content?
We're looking for a confident, creative and organised Luxury Sales, Brand & Content Assistant to join our growing luxury consignment boutique.
This is a hands-on role combining customer service, sales, content creation and day-to-day operational support. You'll help showcase our latest luxury arrivals, build relationships with customers and create an exceptional experience from their first enquiry through to purchase and delivery.
This is not solely a content role. A key part of the position is engaging with customers, understanding what they are looking for and confidently turning enquiries into sales.
About the Role
You'll play an significant role in representing our brand and driving the growth of the business.
You'll work directly with customers in the showroom and across our online channels, helping them find the right pieces, answering product questions and providing the level of personal service expected from a luxury brand.
Alongside sales and customer service, you'll create engaging social media content, photograph new arrivals and assist with showroom presentation, inventory and order fulfilment.
You'll thrive in this role if you enjoy wearing multiple hats, have a strong eye for detail and love working in a fast-paced environment where every day is different.
As a small and growing business, you'll work closely with the founders and have the opportunity to contribute ideas, make a genuine impact and grow alongside the business.
Your Responsibilities
Sales and Customer Experience
Welcome customers into the showroom and provide a warm, personalised luxury shopping experience
Understand each customer's needs, preferences and budget to recommend suitable products
Confidently present and sell luxury handbags, accessories and fashion pieces
Respond promptly and professionally to customer enquiries across Instagram,



phone, email and other sales channels
Follow up customer enquiries and actively work to convert interest into sales
Build lasting customer relationships and encourage repeat business
Develop solid product knowledge across designer brands, styles, materials, condition and pricing
Support the team in achieving individual and business sales targets
Ensure every customer receives an exceptional experience from initial enquiry through to purchase, dispatch and after-sales service
Brand and Content
Create engaging Instagram Stories showcasing our latest luxury arrivals using a daily product schedule
Style, model and photograph recent arrivals for social media content
Be comfortable appearing on camera and presenting products confidently
Capture clean, high-quality website imagery for all new arrivals
Contribute ideas for social media campaigns, product features and customer engagement
Ensure all content reflects the premium presentation and personality of the brand
Showroom and Operations
Merchandise and maintain the presentation of the showroom and stock
Assist with regular stocktakes and inventory management
Pack customer orders with care and attention to detail
Manage daily dispatch and ensure orders are shipped accurately and on time
Help maintain a premium customer experience across every touchpoint
Support the founders and wider team wherever needed
About You
We're looking for someone who:
Has a genuine passion for luxury fashion and designer brands
Enjoys working with customers and is confident starting conversations,



recommending products and asking for the sale
Understands that exceptional service and strong sales performance go hand in hand
Is comfortable working towards sales targets and taking ownership of customer follow-up
Can communicate warmly and professionally in person, over the phone and through social media
Is confident creating engaging content for Instagram
Is comfortable appearing on camera and modelling luxury handbags, accessories and fashion items
Has a strong eye for styling, detail and visual presentation
Is organised, proactive and able to manage multiple responsibilities
Thrives in a fast-paced environment and enjoys variety in their day
Takes pride in delivering an exceptional customer experience
Has a positive attitude, takes initiative and enjoys being part of a close-knit team
Is willing to roll up their sleeves and help wherever needed
Previous experience in luxury retail, fashion, sales, customer service, social media or content creation will be highly regarded.
Why Join Us?
Be part of a fast-growing luxury fashion business
Build meaningful relationships with customers who share your passion for luxury fashion
Enjoy a varied role combining sales, customer experience, fashion and content creation
Work directly alongside the founders and have a genuine impact on the business
Join a supportive, collaborative and energetic team culture
Have your ideas valued and encouraged
Grow with a rapidly expanding business offering genuine opportunities for career development
We're looking for someone who treats the business like their own. Someone who takes pride in their work, genuinely cares about their customers, isn't afraid to roll up their sleeves and is excited to help build something special.
If you're passionate about luxury fashion, confident working with customers and excited by the opportunity to create content while driving sales, we'd love to hear from you.
#J-*****-Ljbffr

📌 Luxury Sales, Brand & Content Assistant (New South Wales)
🏢 Shopluxe
📍 New South Wales