Administration Assistant – Accounting and Business Services - Part Time
Our client is a forward-thinking accounting and financial planning firm with offices in Brisbane and the Gold Coast. Known for building long-term relationships and delivering trusted advice, they combine professional excellence with a genuine commitment to their clients and their team. With a culture built on collaboration, continuous improvement and work-life balance, this is a workplace where people are recognised, supported and given the opportunity to thrive.
Due to continued growth, they are seeking an experienced Client Administration Assistant to join their friendly team on a part-time basis (up to 30 hours per week). If you're an organised, proactive professional who enjoys being the backbone of a busy office and delivering exceptional client service, this could be the perfect opportunity.
The Role
To be successful in this role, you'll ideally have previous experience working within a public practice accounting firm. This will enable you to confidently navigate a busy professional environment, understand accounting workflows and provide outstanding support to both clients and the accounting team. Experience within a financial planning or other professional services environment will also be highly regarded.
Our client is looking for someone who is organised, proactive and enjoys working in a collaborative, technology-driven workplace. You'll be naturally curious, enjoy learning new systems and processes, and take pride in delivering an exceptional client experience. If you enjoy variety, thrive in a busy environment and want to be part of a firm that embraces innovation and continuous improvement, we'd love to hear from you.
Your key responsibilities include but are not limited to:




Being the welcoming first point of contact for clients via phone, email and in person, delivering a professional and friendly client experience.
Managing incoming client enquiries and resolving requests wherever possible.
Maintaining accurate client records and updating information within our practice management systems.
Liaising with the Australian Taxation Office (ATO), ASIC and other government agencies on behalf of clients.
Assisting clients with tax lodgement requirements and following up outstanding information.
Preparing, processing and lodging documentation as directed by the accounting team.
Preparing, issuing and following up invoices and assisting with accounts receivable processes.
Monitoring client correspondence, proposals and workflow to ensure deadlines are met.
Coordinating appointments, managing calendars and providing high-level administrative support to the team.
Assisting with office coordination and contributing to an efficient, organised and positive workplace.
Supporting the ongoing improvement of office systems, processes and client service initiatives.
Skills and Capabilities
The successful candidate will demonstrate the following skills and capabilities:
A high level of accuracy and attention to detail
Previous administration experience within a public practice accounting firm (highly regarded)
Outstanding verbal and written communication skills




Exceptional organisational skills with the ability to manage multiple priorities and meet deadlines
Strong computer skills, including Microsoft Office (Word, Excel and Outlook)
Experience using Xero, the ATO Portal, ASIC Connect and other accounting practice software
Experience with accounts payable and receivable processes
A proactive, solutions-focused approach with the ability to work independently and as part of a team
Confidence learning current technology and embracing improvements to systems and processes
A positive attitude, strong initiative and a genuine desire to contribute to a growing business
Why Join The Team
This firm prides itself on creating a professional and supportive workplace where people are valued, trusted and empowered to deliver their best work. The team enjoys a collaborative culture focused on excellence, continuous improvement and providing exceptional outcomes for our clients.
Our client offers:
A welcoming, down-to-earth team culture where your contribution is genuinely valued.
A modern, well-established practice with efficient systems, technology and processes designed to support you in your role.
A varied and rewarding position where you'll work closely with clients and become an integral part of the team.
Ongoing training, mentoring and opportunities to develop your skills and grow your career.
Flexible working arrangements for the right candidate, recognising the importance of achieving a healthy work-life balance.
A competitive remuneration package, commensurate with your skills and experience.
The opportunity to be part of a progressive firm that embraces technology, innovation and continuous improvement.
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📌 Administration Assistant – Accounting And Business Services - Part Time (Queensland)
🏢 i-Generation
📍 Queensland