Pepper Money is looking for a Customer Advocate to help customers navigate challenging times with empathy and practical solutions.
You'll assess hardship cases, communicate clearly, and collaborate across teams to deliver supportive experiences.
The role focuses on understanding customer situations, maintaining compliance, and using technology to achieve outcomes while keeping customers at the heart of every decision.
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📌 Customer Advocate: Hardship & Solutions (New South Wales)
🏢 Pepper Money
📍 New South Wales
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