Join Australia's Leading Tool Retailer
Sydney Tools is one of Australia's largest and fastest-growing tool retailers, with over 115+ stores nationwide. Since ****, we have built a reputation for providing quality tools, expert advice, and exceptional customer service to trade professionals, businesses, and DIY enthusiasts alike.
We are currently seeking a motivated and customer-focused Trade Sales Specialist to join our team at Sydney Tools Tamworth.
Whether you have a background in retail sales, customer service, hardware, tools, or a trade qualification and are looking to transition off the tools, we'd love to hear from you.
What's in it for You?
Ongoing performance-based salary reviews
Career progression opportunities within a growing national business
Job security with an established Australian company
Ongoing supplier and product training
Supportive team setting
Opportunity to develop specialist product knowledge across industry-leading brands
Employee discounts on a wide range of products
About the Role
As a Trade Sales Specialist, you will play a key role in delivering exceptional customer service while helping customers find the right products and solutions for their needs.
Key Responsibilities
Providing outstanding customer service both in-store and over the phone
Processing sales transactions, quotes, and customer orders
Promoting current products,



services, and special offers
Assisting customers with product recommendations and technical advice
Handling customer enquiries and resolving issues professionally
Maintaining merchandising standards and store presentation
Participating in ongoing training and development programs
Contributing to individual and store sales targets
About You
Experience working with tools, construction products, building materials, automotive products, or industrial equipment is highly regarded
Strong communication and relationship-building skills
A genuine interest in tools, power tools, and trade-related products
A positive attitude and strong work ethic
Motivation to learn, grow, and develop your career
*Tradespeople looking to transition into retail sales are strongly encouraged to apply.
Why Sydney Tools?
At Sydney Tools, we invest in our people. We provide the training, support, and opportunities needed to build a rewarding long-term career. Whether you're an experienced salesperson, a retail professional, or a tradesperson looking for a new challenge, you'll be joining a team that values hard work, customer service, and personal growth.
Only applicants with valid working rights in Australia will be considered for this position.
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📌 Trade Sales Specialist (New South Wales)
🏢 Sydney Tools
📍 New South Wales