Is Service Desk Team Lead - Customer-Focused It Support(12M) (New South Wales)

Is Service Desk Team Lead - Customer-Focused It Support(12M) (New South Wales)

05 Aug
|
RSL CARE RDNS
|
New South Wales

05 Aug

RSL CARE RDNS

New South Wales

Bolton Clarke is seeking an IS Service Desk Team Leader to guide our Sydney-based team on a 12-month initial contract.
You will manage first-level technical support, incident management, and SLA/OLA compliance across Bolton Clarke sites, with escalation to Level 2/3 teams as needed.
Robust leadership, customer focus and ITIL expertise are essential.
You will foster continuous improvement in service delivery, knowledge management and reporting, promoting ITIL-aligned practices while building
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📌 Is Service Desk Team Lead - Customer-Focused It Support(12M) (New South Wales)
🏢 RSL CARE RDNS
📍 New South Wales

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