Showroom Receptionist & Customer Service
Showroom Receptionist & Customer Service
Acqua Bathrooms
Parramatta, Sydney NSW
Full-time
$61,500–$65,000 total package, including superannuation
Saturday work is required, with one weekday off.
Join Acqua Bathrooms
Acqua Bathrooms is a well-established and growing bathroomware business helping homeowners, renovators, builders and designers select products for their bathroom projects.
We are looking for a friendly and professionalShowroom Receptionist & Customer Service team memberto join our office and showroom.
This is primarily a receptionist and customer-service role.
You will answer incoming phone calls and emails, welcome customers into the showroom and assist with general product and order enquiries.
There are no sales targets, cold calling or high-pressure selling.Our customers are generally already interested in our products and are looking for helpful, honest advice.
About the Role
Your main responsibilities will include:
Welcoming and assisting customers visiting the showroom
Answering incoming telephone calls
Responding to customer enquiries by phone and email
Helping customers with general product information
Preparing quotes and assisting with customer orders
Entering and updating customer and order details
Following up order and delivery enquiries




Providing general reception and administrative support
Helping maintain a welcoming and professional showroom environment
Full training will be provided on our products, systems and processes.
About You
We are looking for someone who is:
Friendly, professional and well-presented
Comfortable speaking with customers face-to-face and over the phone
Clear and confident in written and verbal communication
Organised, reliable and attentive to detail
Patient, approachable and genuinely helpful
Comfortable using email and basic computer systems
Willing to learn about bathroom products
Available to work Saturdays, with one weekday off
Previous experience in reception, administration, customer service, retail, showrooms or home-improvement products would be helpful but is not essential.
The right attitude, communication skills and willingness to learn are more important than previous bathroomware experience.
What We Offer
Stable, full-time employment
Competitive salary package
Full product and systems training
No sales targets or cold calling
Supportive and friendly team workplace
A clean and professional showroom workplace
Opportunities to develop as the business continues to grow
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📌 Showroom Receptionist & Customer Service (New South Wales)
🏢 Acqua Bathrooms
📍 New South Wales