Cleaners Hub is seeking a full time ICT Customer Support Officer to provide technical support and ensure the efficient operation of the company’s IT systems, networks, software applications and end-user equipment.

Key Responsibilities
Responding to user inquiries regarding hardware, software and network-related issues
Diagnosing, troubleshooting and resolving ICT system problems
Installing, configuring, maintaining and updating software applications and operating systems
Setting up, maintaining and supporting computer networks
Ensuring the effective use of IT applications and equipment across the business
Adapting existing software and system settings to meet user and operational requirements
Assisting with website maintenance and basic updates
Repairing, replacing or coordinating the repair of peripheral equipment,



including printers, terminals and networking devices
Providing technical guidance and basic training to staff on ICT systems and applications
Maintaining records of issues, solutions and system changes

Key Skills and Experience
Diploma or higher qualification in IT, computer science, or a related field.
Proven experience of 1 year in an ICT support or customer support role.
Solid problem-solving and troubleshooting skills.

This is a full-time role, with a remuneration in the range of $75,000 to $80,000 (depending on skills, experience and qualifications) plus superannuation.
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📌 Full Time Ict Customer Support Officer Bankstown (Australia)
🏢 Cleaners Hub Sydney
📍 Australia