Westside Medical Imaging – Wetherill Park NSW
Location:Wetherill Park & Bonnyrigg, NSW
Employment Type:Full-Time
Medical Imaging Receptionist
About the Role
We are seeking a professional, organised, and patient-focusedMedical Imaging Receptionistto join our growing team.
As the first point of contact for patients, referring practitioners, and visitors, you will play a key role in delivering exceptional customer service while ensuring the smooth day-to-day operation of our medical imaging clinics.
This is afull-time positionworking on arotating rosterbetween ourWetherill Park and Bonnyriggclinics.
The successful applicant must be flexible with working hours and willing to work across both clinic locations as operational needs require.
Key Responsibilities
Welcome and assist patients in a friendly and professional manner.
Manage patient appointments, bookings, and scheduling.
Register patients and accurately enter demographic, Medicare, and referral information.
Process referrals and ensure all documentation is complete and compliant.
Perform Medicare billing, claiming, and patient eligibility checks.
Process private accounts, EFTPOS transactions, and receipting.
Answer and direct incoming telephone calls and email enquiries.
Liaise with referring doctors, specialists, hospitals, allied health providers, insurers, and WorkCover stakeholders.
Coordinate daily clinic workflow to support radiologists, sonographers, and radiographers.
Upload, distribute, and manage imaging reports and patient records.
Maintain confidentiality and comply with privacy legislation and clinic policies.
Ensure reception and waiting areas remain welcoming, clean, and organised.




Provide administrative support to the clinical team as required.
About You
The successful applicant will possess:
Previous reception or administration experience (medical reception experience highly regarded).
Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Exceptional organisational and time management abilities.
High attention to detail and accuracy.
Ability to multitask and work efficiently in a fast-paced environment.
Strong computer literacy and ability to quickly learn new software systems.
A professional, compassionate, and positive attitude.
Ability to work both independently and collaboratively within a team.
Flexibility to work a rotating roster and between our Wetherill Park and Bonnyrigg clinics as required.
Desirable Skills & Experience
Previous experience working in amedical imaging practice.
Knowledge ofMedicare billing and claiming processes.
WorkCover referral and billing knowledge preferred.
Experience using medical practice management software.
Understanding of medical terminology.
Experience handling referrals, reports, and confidential patient information.
What We Offer
Competitive remuneration based on experience.
A supportive and team-oriented team environment.
Modern, busy, and well-established medical imaging clinics.
Ongoing training and professional development opportunities.
Opportunities for career progression within a growing organisation.
A rewarding role where you can make a positive difference to patient care every day.
If you are organised, adaptable, and passionate about providing exceptional customer service in a healthcare environment, we would love to hear from you.
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📌 Medical Receptionist (New South Wales)
🏢 Westside Medical Imaging
📍 New South Wales