Parts Interpreter- Junior & Senior Opportunities
Parts Interpreter- Junior & Senior Opportunities Available
Location: Townsville
Hours: Full Time
The Opportunity
We're growing our Parts & Accessories team at Mike Carney Toyota – and we want people who are ready to learn, develop, and build a career.
We have multiple roles available and are looking for:
Experienced Parts professionals ready to make an impact, and
Junior team members eager to start or grow their career in automotive parts.
At our dealership, you'll receive full training, hands-on guidance, and mentoring to help you succeed, no matter your experience level. You'll work in a high-performing, customer-focused setting where your contribution is valued and career progression is real.
Join a team known for excellence, with a world-renowned model line-up, and a commitment to delivering Quality, Reliability, and Durability at every turn.
What You'll Be Doing
As the key link between our dealership and customers, you'll play a vital role in providing an Unbelievable Customer Experience by:
Assisting with parts enquiries and accurate quoting using Toyota systems
Identifying and upselling parts and accessories during repairs or scheduled servicing
Preparing clear, itemised service quotes including parts, availability, and estimated delivery times
Ensuring estimates are complete and accurate, including labour and additional items
Communicating customer needs to the workshop team to ensure first-time fixes
Following up on quotes and maximising sales opportunities
Maintaining accurate records of all customer interactions and quote outcomes
Providing friendly and professional support throughout the customer journey—from service booking to post-service follow-up
Why You'll Love Working With Us
Free gym membership – stay fit and focused




All-expenses-paid staff trips – including sailing, 4WD tours, and Hamilton Island getaways
Monthly staff lunches and team events
Free Cowboys footy tickets
Uniforms provided, plus a cleaning allowance
Ongoing training and professional development – including online and in-person
Staff discounts on vehicles, servicing, and parts
Service excellence awards and incentive programs
Clear career progression – we promote from within
Health insurance discounts
This is more than just a job; it's a long-term career opportunity with a business that truly values its people.
Who We're Looking For
We're looking for a confident, organised individual with a positive attitude and a strong focus on customer service. Ideally, you'll bring:
Previous experience in customer service or sales (automotive industry preferred)
A motivated, proactive approach with the ability to work independently and in a team
Excellent interpersonal and communication skills
Strong time management and problem-solving abilities
A professional appearance and friendly disposition
Computer literacy and a willingness to learn new systems
Basic automotive knowledge (desirable but not essential)
Bonus Points For
Prior experience in automotive Parts and Service
Demonstrated ability to upsell and drive sales outcomes
What's In It for You?
Ongoing training and development – both in-house and external
Career progression opportunities within a strong, stable brand
Access to exclusive Toyota employee vehicle purchase programs and benefits
Supportive team environment in a modern, first-class facility
Competitive remuneration package
Mike Carney Toyota is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome and respected.
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📌 Parts Interpreter- Junior & Senior Opportunities (Townsville)
🏢 Mike Carney Group
📍 Townsville