National Disability Insurance Agency (NDIA) invites expressions of interest for a General Manager, Engagement and Improvement. You will establish and lead a newly formed division focused on embedding participant voice in policy, service delivery and performance across the Agency.
You will report to the Deputy Chief Executive Officer, bringing together engagement, complaints, critical incidents and improvement into an integrated function that informs strategic decisions and operational practice
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📌 Head Of Participant Experience & Service Improvement (Gold Coast)
🏢 The Mandarin
📍 Gold Coast
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