Turn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseaboutis searching forcruiseenthusiaststo join ourMermaid Watersstore!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Let'sturn your passion for cruise holidays into a rewarding career.
Because thisisn'tjust ajob,it'sacrewyou'llbe proud to sail with.You'llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you'llfeel right at home from day one.
WhatYou'llBe Doing
As a Cruise Consultant,you'llbe the expert guiding customers from "just dreaming" to "bon voyage!", creating cruiseholidaysthey'llnever forget.
Quote, book, and invoice cruise bookings and packages with accuracy and flair
Achieve monthly sales targets and KPIs
Deliver outstanding service across walk-in, email, and phone enquiries
Maximiseevery prospect through upselling and cross-selling
Maintain strong product knowledge to confidently recommend the perfect cruise
Qualifications
You'repassionate, driven, and love working toward results, especially when travel is involved.




Proven customer service experience with exposure to sales targets
Previoustravel or cruise experience (preferred but not essential)
GDS experience (preferred but not essential)
Motivation,organisation, and a love of exceeding expectations
See the World
Industry travel discounts and eligibility for sponsoredFamiliarisationCruisesacross the globe
Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
We'rean Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds
Corporate health insurance discounts with BUPA.
Access to an internal gym.
Wellness initiatives.
Awards nights.
Team celebrations.
Opportunities to attend global conferences (next stop:Bangkok ****!).
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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📌 Travel Consultant - Mermaid Waters, Qld (Queensland)
🏢 Flight Centre Travel Group
📍 Queensland