Employment Type
Permanent
Closing Date
30 Dec *******:59pm
Job Title
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra,we'remore than just a leading telecommunications company—we'rewhere passion meets purpose. As a Retail Customer Service & Sales Consultant,you'llhave the opportunity to work for an
iconic Aussie brand
that'sbeen connecting Australians for generations. Youwon'tjust be a friendly face in-store—you'llbe the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations:
Toowoomba (Grand Central)
Warwick
Dalby
WhatYou'llBe Doing:
Deliver Exceptional Customer Experiences:
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:
Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
Generous Discounts:
Enjoy




30% off Telstra services
and exclusive offers with over
240 brands and partners
.
Leave Options:
Take advantage of
16 weeksof paid parental leave
, the
Telstra Extra Day Off
,
gender affirmation leave
,
Cultural Leave
,
Blood Donor Leave
, and the ability topurchaseup to
4 weeks ofadditionalleave
.
Training & Career Growth Opportunities:
Access over
17,000 learning programs
with LinkedInLearning, anddevelop your career with our
Future Ready program
designed to build on your skills and prepare you for your next step.
Flexibility:
We offer flexible working hours and a supportive approach to parental leave-
do it your way!
Recognition & Rewards:
Benefit from
monthly performance rewards
and a range of recognition programs to celebrate your success.
Inclusive Culture:
Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is ItYouWe'reLooking For?
Great Communication Skills:
You'rea naturalat connecting with people and making their day better.
Solution-Oriented Approach:
You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive:
You'remotivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning:
You'reeager to grow and develop your skills in a dynamic workplace.
Resilience and Positivity:
You have a can-do attitude, even when things get busy.
Customer-Facing Experience:
Previousexperience is a plus but notrequired-bring yourenthusiasmandwe'llteach you the rest!
Join Us at Telstra Retail:
When you become part of the Telstra team,you'rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan'twait to see whatyou'llbring to our team!
#J-*****-Ljbffr

📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Dalby)
🏢 Telstra
📍 Dalby