The Heart Group Gregory Hills Pty Ltd – Gregory Hills NSW
Join the dynamic team at The Heart Group as a full-time Medical Receptionist.
In this vital role, you will be the first point of contact for patients, providing exceptional customer service and coordinating the administrative operations of our busy medical practice.
This role will require working at both our Gregory Hills and Bowral rooms.
Key responsibilities include;
Greeting and welcoming patients, ensuring they feel comfortable and attended to
Scheduling appointments, handling enquiries and managing the patient booking system
Providing administrative support to the medical team, including filing, data entry and records management
Handling payments, processing claims and maintaining accurate financial records
Answering and directing incoming phone calls in a friendly and professional manner
Maintaining a high level of confidentiality and discretion when handling sensitive patient information
Successful candidates will require;




Previous experience as a medical receptionist or in a similar customer-facing role within the healthcare industry
Excellent interpersonal and communication skills, with the ability to interact professionally with patients, colleagues and external stakeholders
Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively
Computer literacy and proficiency in using medical practice management software
A genuine passion for providing high-quality customer service and contributing to the overall success of the practice
Medical specialist reception experience is highly regarded
About us
The Heart Group is a reputable and agile cardiology practice with rooms in Gregory Hills, Campbelltown and Bowral.
Our friendly team of cardiologists, technicians and support staff, work together to provide compassionate and exceptional care for our patients.
We have state of the art, modern facilities that offer a full spectrum of cardiac services.
#J-*****-Ljbffr

📌 Senior Medical Receptionist (New South Wales)
🏢 The Heart Group Gregory Hills
📍 New South Wales