Residence Manager (Although titles are not our focus)
Help us open Sydney's newest student & co-living community
The Switch Lachlan Macquarie Park opens its doors in October **** — a brand-new 491-bed student and co-living community in the heart of one of Sydney's fastest-growing innovation precincts.
Think co-working spaces, a rooftop, communal kitchen, gym, study rooms and curated communal areas designed to bring people together.
We're not just building an accommodation product.
We're building a lifestyle — inclusive, dynamic, and led by the community that lives it.
And we need a Residence Manager who wants to help shape it from day one.
The role
Reporting to the General Manager, you'll lead the day-to-day running of the property and deputise for the GM when they're away — meaning real decision-making authority across operations, residents and team from the get-go.
You'll be the face of The Switch: setting the service standard, owning the resident experience, and building relationships with our commercial and education partners.
You'll:
Lead service delivery across housekeeping, maintenance, front-of-house and admin
Own the resident experience — events calendar, community engagement, and resolving the tricky stuff
Partner with the GM on leasing, marketing and engagement strategy, and drive occupancy, pipeline and conversion performance
Keep the property compliant — inspections,



bond management, trust accounting, audit readiness
Manage financial performance against budget, including arrears, cost control and reporting
Recruit, coach and lead a hands‐on, motivated on‐site team
Own risk management, WHS and incident response, including participating in the on‐call roster
Contribute to annual budgeting and spot opportunities to lift NOI and resident retention
About you
Experience in hospitality, student accommodation, co-working, events/festival management, or another customer-facing industry
A leadership or supervisory background in customer service
Sales or leasing experience is a plus
A solid communicator who builds genuine relationships with residents, partners and team alike
Organised, detail-oriented, and comfortable juggling competing priorities and deadlines
Confident navigating real estate compliance and legislation
Most of all: a non-conformist, tech‐savvy, ideas‐first attitude.
We want people who are willing to pioneer a new kind of living — not just manage a building.
Why join us
You'll be one of the first people through the door of a brand-new property — with the chance to shape how it runs, how it feels, and how it grows.
If you want ownership, variety, and a workplace that's genuinely trying to do things differently, this is it.
#J-*****-Ljbffr

📌 Residence Manager (Although Titles Are Not Our Focus) (Sydney)
🏢 The Switch
📍 Sydney