Customer Banking Specialist - Elanora Branch (Queensland)

Customer Banking Specialist - Elanora Branch (Queensland)

05 Aug
|
Commbank
|
Queensland

05 Aug

Commbank

Queensland

Please note that rosters are predetermined. Beforeapplyingplease ensure you are available to cover the following roster
24.5 hours per week
9.00am - 4.00pm Monday
9.30am - 4.00pm Tuesday
9.30am - 4.00pm Thursday & Friday
Do workthat matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives – whetherit'sopening your first account, saving for a wedding, buying your first home, or planning for your retirement.Working with us in RBS meansyou'llpositivelyimpactour customers' lives and ensure that when they need us,we'rethere for them.
See yourself in our team
As the
Customer Banking Specialist
in our
Elanora Branch,
you'll be the face of Commbank & the first person customers speak with, you will:
Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
Build personal connection with customers through meaningful conversations to enhance theirexperience




Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuring it's running effectively & efficientlyand that customers are satisfied with their experience
We're interested in people who have:
A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellentcommunication skills & display all the right behaviours tomaintainan approachable & qualified demeanour
The ability to manage customer expectations with a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us,you'llhelp customers make informed financial decisions to achieve their goals.
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
#J-*****-Ljbffr

📌 Customer Banking Specialist - Elanora Branch (Queensland)
🏢 Commbank
📍 Queensland

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