Do you thrive in a fast-paced retail or hospitality environment where customer experience comes first?

An exciting prospect has become available for a hands-on Store Manager to lead an Indian dessert and bakery destination in Sydney's Hills District. This is a people-focused leadership role where you'll have the opportunity to build a strong team culture, deliver exceptional customer service and oversee the day-to-day success of a busy store.

If you're someone who loves leading from the front, coaching others and creating memorable customer experiences, this could be the perfect next step.

The Opportunity

Reporting to the Director, you'll take ownership of all aspects of the store's daily operations. From leading and developing your team to ensuring operational excellence, you'll play a key role in maintaining a positive culture while driving commercial success.

This is a hands-on management position where no two days are the same. You'll be actively involved on the shop floor, supporting your team, engaging with customers and ensuring the store consistently operates to a high standard.

Roster: Full-time, rotating roster with evening & weekend availability required.

What You'll Be Responsible For

Leading the day-to-day operations of a busy retail store

Recruiting, training, coaching and developing a team of 10+ staff

Delivering exceptional customer service and creating a welcoming environment

Driving team performance through strong leadership and clear communication

Managing stock ordering, inventory and operational processes





Maintaining outstanding store presentation and cleanliness

Ensuring compliance with company standards and procedures

Supporting nearby store operations when required

What They're Looking For

Previous leadership experience within retail or hospitality

A passionate people leader who enjoys developing teams

Strong customer service skills with a hands-on leadership approach

Experience managing stock and daily store operations

Well organised with the ability to multitask in a fast-paced environment

A current driver's licence is advantageous

An appreciation of multicultural customers and products is welcomed, but not essential

Salary & Benefits

$70,000 - 75,000 + Super (salary flexible for the right candidate)

Performance bonus opportunity following a successful six-month review

Join a growing business with genuine opportunities for career progression

Supportive leadership and the autonomy to make the store your own

Fun, energetic and customer-focused team culture

If you're an experienced retail or hospitality leader looking for a role where you can make an immediate impact while leading a passionate team, we'd love to hear from you.

Apply now

Job Reference #220239

To apply online, please click on the apply button.

Alternatively, for a confidential discussion, please contact Sophie Mieglitz on [email protected] quoting the reference number above, or check out our website for other available positions.

www.frontlinerecruitmentgroup.com/retail

#SCR-sophie-mieglitz

📌 Store Manager | Bakery & Dessert Concept Store (Kellyville)
🏢 Frontline Recruitment Group
📍 Kellyville