We are seeking someone to join our team in a busy, quick paced medical centre.
Working hours may vary, applicant must be available to work any time in the following hours:
Monday to Friday: 6.45am - 6.00pm
Saturday: 7.45am to 1.30pm on a rotational roster.
Medical Receptionist experience with Best Practice highly regarded however not essential
Welcoming patients and visitors, answering the telephone and answering any inquiries.
Scheduling appointments
Assisting patients with completing necessary forms and documentation.
Keeping a clean and calm reception area.
Processing billing and payments, using medical software
Liaising with Medicare and private health funds
Faxing, scanning, filing, and mailing documentation.
Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
Maintaining information confidentiality at all times.
Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.
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