The University of Wollongong is seeking a Service Systems & Innovation Coordinator to drive service improvements across frontline student services. You will use data, stakeholder insights and emerging technologies to enhance student and staff experiences and support operational excellence.
You will collaborate with the Manager, Service Systems & Innovation and cross-campus teams to deliver end-to-end improvement projects, applying AI-assisted solutions where appropriate.
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📌 Frontline Service Improvement & Innovation Coordinator (City of Wollongong)
🏢 University Of Wollongong
📍 City of Wollongong
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