The Opportunity

This is a fantastic opportunity to join a mature and dedicated team within a well-established organisation, where you will lead their infrastructure operations, combined with Information Security and Service Delivery responsibilities, in a dynamic and skilled environment.

The Role & Responsibilities

- Lead the I.T. Infrastructure, Service Delivery, and Information and Cyber Security functions to mature the organisation's capabilities and enable strategic business outcomes through well-considered technology solutions, decisions, and strategies
- Establish ISMS (Information Security Management System) and develop and implement a Cyber Security maturity program
- Establish a Service Management Framework and implement core ITIL practices
- Develop infrastructure roadmaps as well as support the delivery of technology standards and blueprints
- Partner with key stakeholders across the business and ICT to ensure technology decisions align with business priorities and outcomes
- Provide leadership, advice, and recommendations on all infrastructure and cyber initiatives
- Develop and implement effective cost management processes to ensure ICT costs are competitive and deliver value
- Assist the Executive General Manager ICT with developing and managing the ICT cost reporting framework
- Assist in the development of a Public Cloud Strategy and deliver the migration plan
- Provide domain expertise for any M&A; activities
- Develop and implement a Vendor Management Framework
- Identify and mitigate technology risks

The Requirements

- Degree in Information Technology,



Computer Science, or relevant discipline, or equivalent experience
- Deep understanding and experience with Information Security
- Frameworks such as NIST/ISO/Essential 8
- At least 10+ years’ experience in an ICT function with at least 5 years in Service Delivery and/or Information Security
- Experience in defining and managing services in the public cloud to drive technology roadmaps
- Demonstrated experience in defining and implementing an ISMS
- Understanding of appropriate architectural and IT standards that drive technology roadmaps
- Deep understanding of infrastructure technologies and trends with demonstrated experience in defining and implementing an ITIL
- Experience leading/managing, guiding, developing, and mentoring teams to deliver technology services
- Strong written and oral communication, interpersonal, presentation, negotiation, influencing, and strategic planning skills

Why You?

This is a wonderful opportunity to join a close-knit team with a positive, professional, and mature culture nurtured by exceptional leaders where the business supports your growth, development, and success.

This well-established, stable, and growing business offers a great culture. So don't delay - apply today! Shortlisting will happen on a first-come, first-served basis until suitable candidates are selected. Thank you for your understanding. I look forward to learning more about you.

Please note that sponsorship is not on offer for this position.

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📌 ICT Manager - Operations, Cybersecurity & Services Delivery (City of Sydney)
🏢 Recruitment House
📍 City of Sydney