Autograph Collection is seeking a Guest Experience Expert at Pier One Sydney Harbour to deliver outstanding front desk and guest services. You will manage check-ins/check-outs, handle reservations, respond to guest inquiries, and resolve issues quickly to ensure a memorable stay.
Ideal candidates have at least 2 years in a busy hotel setting, solid customer service skills, and the ability to upsell and build guest loyalty while maintaining professional, welcoming service.
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📌 Guest Experience Pro Intern - Front Desk (City of Sydney)
🏢 Autograph Collection
📍 City of Sydney
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