Harvey.ai in Sydney is seeking a User Operations Specialist to deliver empathetic, high-quality support to enterprise customers across AI output quality, app access, APIs, and authentication. You will manage multiple priorities, collaborate with cross-functional teams, and continuously improve support materials.
The role follows a Wednesday–Sunday schedule with a hybrid office arrangement in Sydney, NSW. Candidates should have 3+ years in technical support and solid communication skills.
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📌 AI-Driven Enterprise User Support Specialist (City of Sydney)
🏢 harvey.ai
📍 City of Sydney
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