About the Role

As an OOHC Case Manager you will support children and young people, and their team of Youth Workers while they are in the care of ICCare in a residential care setting. Your experience and expertise will help children and young people in OOHC achieve their goals.

ICCare is experiencing a high level of growth and is looking for an amazing OOHC Case Manager to join our Sydney team based in Seven Hills, NSW. We are proud to partner with the Lumiere Foundation to offer this opportunity. You will be employed by Lumiere Foundation for work onsite with ICCare, and you will join an outstanding team that is part of ICCare's rapid growth.

Essential Duties And Responsibilities

- Participate in the assessment and intake of children and young people.
- Work with the Department of Communities and Justice and other organisations to create a care environment that is appropriate for each child and young person.
- Conduct weekly home visits with children and young people, ensuring they are experiencing a high standard of care in their workplace.
- Manage incidents within the requisite timeframes, escalating matters as required.
- Lead, manage and support Youth Workers to ensure they are completing their duties to the highest level.
- Plan objectives with Youth Workers and discuss progress in Team Meetings and Supervision sessions.
- Participate in a rotating On Call roster.

What You'll Bring To The Role

- Tertiary Qualification (Cert 4 or above) in Community Services, Social Sciences, Psychology or a related field.
- Relevant Out-of-Home Care industry experience.




- Minimum 1 year of Out-of-Home Care industry experience is required.
- An understanding of the Child Safe Standards and ability to apply these in your everyday work.
- Proficiency in report writing and analysis.
- A positive attitude and eagerness to work together to overcome challenges.
- An understanding of Aboriginal and Torres Strait Islander Placement Principles is preferred but not essential.
- Previous training and understanding of Therapeutic Crisis Intervention is preferred but not essential.
- Experience with CMS system (such as MYP, Shiftcare, Lumary or Good Human) is advantageous.

Mandatory Requirements Of The Role

- Current Paid Working With Children's Check.
- Current NDIS Worker's Check.
- Willingness to obtain a Police Check.
- Unencumbered Driver's Licence.
- Comprehensive Car Insurance (or willing to obtain).
- First Aid Certificate and CPR Certificate (or willing to obtain).

Why Join Us

- Competitive salary $85,000 - 90,000 plus super, plus additional income from on‑call shifts, plus salary packaging.
- Salary packaging to increase your take‑home pay up to $15,900 pre‑tax each year.
- Save on lifestyle expenses using up to $2,650 pre‑tax for meals, entertainment, and holiday accommodation.
- Free confidential counselling for you and your family via Employee Assistance Program.
- Purpose‑driven work, make a direct impact on people facing real challenges.
- Supportive team with opportunities to grow your skills.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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📌 Case Manager - Sydney (City of Sydney)
🏢 Lumiere Foundation
📍 City of Sydney