Administrative Support Officer - Toowoomba Team

Queensland Nurses and Midwives' Union – Toowoomba QLD

The Queensland Nurses and Midwives’ Union (QNMU) is the industrial and professional organisation for nurses and midwives working in public, private, aged care and diverse sectors in Queensland. The QNMU seeks to promote and defend the industrial, professional, social, political and democratic interests of over 79,000 members. The QNMU is a non-for-profit organisation with offices across Queensland promoting and defending the collective interests of our members. We have a wide range of roles and careers that form part of our extensive member focused organisation.

About the Role

In this role you will have the opportunity to use your exceptional administrative skills and passion for people to make a real difference in the lives of nurses and midwives!

You will be an experienced administrative professional providing quality administrative and secretarial support to the Toowoomba Team. This role is based in our Toowoomba office with hybrid working options available. This is a permanent full-time role

Key responsibilities of the role will include:

- Provide administration, secretariat, database, and general support to QNMU staff and members.
- Maintaining accurate files through record management systems
- Independently carry out a range of administrative responsibilities and other duties as required including but not limited too logistical support and travel arrangements.
- Use a range of equipment, office and/or IT software and systems including the Microsoft Office Suite to a proficient level.
- General office management for a Regional Office.

About You

Working as part of a busy team, you will possess a professional demeanour with a strong work ethic and the demonstrated ability to work under pressure and to meet deadlines. Consistently displaying a collaborative and team-focused approach to your work,



you will have the ability to handle sensitive information and maintain confidentiality at all times.

To be successful in this role you will possess:

- Intermediate skills in the Microsoft Office Suite;
- Highly organised and able to prioritise tasks while supporting the administration requirements of multiple staff members;
- A mature, personable and professional customer service approach to work;
- Well-developed written and verbal communication skills;
- Proficient in the use of office software such as Microsoft Office or similar
- Demonstrates initiative, discretion and good judgement
- Demonstrated sound level written and verbal communication skills coupled with sound level interpersonal skills
- Demonstrated commitment to QNMU’s values, purpose and trade unionism in general
- Demonstrated ability to work as a team member and take a collaborative approach to work
- Demonstrated ability to be self-directed, establish priorities, use initiative and be proactive in raising and dealing with issues
- Remuneration of $81,446 per annum (Pro Rata)
- 5 weeks annual leave with 17.5% leave loading (Pro Rata)
- Flexible and Hybrid work options
- 15% superannuation
- Salary sacrifice options
- Health and Wellness initiatives
- Monthly ADO’s or option to work a compressed hours 9 day fortnight
- Professional Development opportunities

An inclusive culture that celebrates all!

Our workplace is strongly committed to celebrating all individuals for who they are.



We recognise that each of us offers unique strengths; sometimes it just takes a little bit of flexibility and support to allow those strengths to shine… and we are here for it! We strongly encourage people of all backgrounds, identities and abilities to apply - this is a safe, inclusive and supportive space, and we welcome all with open arms!

If there are any supports or adjustments we can make during the recruitment process that will allow you to put your best self forward and demonstrate your capability to full potential, please let us know. We will be happy to accommodate in any way we can.

Further information

For further information about the QNMU, head to our website

“The QNMU is an Equal Opportunity Employer and encourages women, people of Aboriginal or Torres Strait Island descent, people with a disability and people from non-English speaking backgrounds to be part of an organisation that promotes a diverse and secure workplace environment”. Selection for all vacancies is made based on merit”.

The Queensland Nurses and Midwives’ Union of Employees (QNMU) collects personal information from you for the purpose of your job application during the course of the recruitment and selection process. We usually collect personal information from prospective employees through the application form, from referees or through a recruitment agency. We may disclose your personal information to your referees and other persons you nominate or mention in your application. Where you do not provide us with your personal information, we may not be able to consider your application or engage you as an employee of the QNMU. For information on how you may access or correct your personal information or how you can make a complaint about a breach of the Australian Privacy Principles, please refer to the QNMU Privacy Policy at

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📌 Administrative Support Officer - Toowoomba Team (Toowoomba Regional)
🏢 Queensland Nurses and Midwives' Union
📍 Toowoomba Regional