Marsh Risk in Sydney is seeking an Insurance Operations Team Leader to guide a small team of Client Service Specialists and elevate operational excellence in our insurance servicing setting. The role requires in-office presence at least three days per week.
You will lead coaching, performance management and upskilling while managing day-to-day operations to meet SLAs with accuracy and quality. You will drive improvements, act as a system super-user and coordinate IT releases.
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📌 Insurance Operations Lead — Process & People (New South Wales)
🏢 Marsh Risk
📍 New South Wales
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