Mercure Melbourne Doncaster is seeking a Guest Service Manager to partner with the Front Office leadership team, elevating service excellence and guest satisfaction while guiding a high-performing team in a agile hotel setting.
You will lead Front Office operations, oversee guest arrivals and departures, manage room inventory and budgeting, and drive revenue initiatives. A minimum of 2 years in Front Desk leadership and experience with Opera PMS are preferred.
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📌 Guest Experience Leader (City of Manningham)
🏢 Mercure Hotels
📍 City of Manningham
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