Oryx People is seeking an experienced head of customer operations in NSW to shape loyalty, dealer confidence and brand reputation. Reporting to the CEO, you will lead four teams across Parts, Warranty, Technical Support and Customer Contact Centre and drive faster resolution and improved service delivery.
You'll partner with Aftersales, Sales, Marketing and Finance to remove barriers, optimise processes and empower teams to deliver exceptional outcomes for thousands of customers.
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📌 Gm, Customer Operations — Auto Aftercare Leader New South Wales
🏢 Oryx People
📍 New South Wales
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