Full Time Medical Receptionist/Secretary

Full Time Medical Receptionist/Secretary

Do you excel at customer service? Do you like to make a difference in our patients' journey? Would you like to upskill from your GP/Physician/Generic Administration experience? Then we want to hear from you.

About us

We are a leading edge – state-of-the-art multi-disciplinary practice. Which consists of Surgeons, Physiotherapists, and Psychiatrist. The Surgeons provide Obstetrics and Gynae services to our patients. Our practice needs to be seen to be believed – it is simply amazing. Bright and light and modern, a great warm inviting atmosphere. We have a staggered roster system, allowing you to start late or early and finish late or early – to miss the traffic/pick ups/drop offs/gym sessions. We have a excellent team environment. Our clinicians are engaging and amiable, making it a pleasure to come to work.

About you

We are looking for a professionally presented dedicated and hard-working Medical Receptionist/Secretary who would love to support our Practice and Admin team and to be part of a growing and enthusiastic team. You will bring your strong communication skills and multi-tasking skills to be part of our awesome team.

We are happy to consider candidates from GP/Physician background and Reception/strong administration experience from any industry who are willing to upskill to become a Surgical Medical Receptionist. No day is the same in this role, with lots of variety,



where you can utilise your amazing people skills and develop your administrative and secretarial skills.

This role includes the following:

- Busy reception assisting our Surgeons and Allied Health practitioners – reporting to the Principal Surgeon and our lovely Practice Manager
- Amazing established work environment (modern bright light rooms) with a fantastic team
- Be upskilled and trained in Xestro Medical Software (if you already have experience that would be amazing)
- Uploading referrals/reports/images to patient files before consults
- Consulting billing
- Theatre billing, booking and quoting (training in time can be provided)

What you would bring to the team:

- Strong communicator who loves following process
- Experience performing well in a very busy environment
- Skills in multi-tasking and prioritising needs of multiple people at once
- Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
- IT savvy, with skills to troubleshoot if needed
- Medical Typing
- Experience in managing a consulting session and uploading referrals and results to patient files and opening and closing the rooms (or training can be provided)

To be successful you will be/have:

- Unflappable and calm when dealing with many tasks at one time
- Flexible mindset, willing to think outside the square – love innovation and efficiency
- Impeccably presented, which would include verbally, in person, and in writing
- Have strong attention to detail and a passion for excellent patient care

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📌 Full Time Medical Receptionist/Secretary (Williamstown)
🏢 Rooms with Style
📍 Williamstown