Auto & General is seeking a strategic leader to head the Home Claims Management team in Australia. You will oversee the end-to-end claims process, from lodgement through to settlement, and manage both the Home Contact Centre and control systems.
You will lead a high-performing team, drive customer experience and cost efficiency, and partner with Assessing, Network, and Commercial teams to deliver ambitious outcomes while upholding risk and governance standards.
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📌 Head of Home Claims: Strategy & Leadership (North Lakes)
🏢 Auto & General
📍 North Lakes
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