Allied Health Reception and Administration

Join Our Team: Allied Health Administration Superstar Wanted!

Are you the kind of person who remembers a client's name, loves being part of a great team, and gets genuine satisfaction from ticking things off a to do list before anyone even asks? If so, we think you'll fit right in at Able Allied Healthcare.

We're a busy, people focused and friendly paediatric and adult Allied Health practice in North Lakes, and we're on the hunt for a Reception and Administration person who brings energy to our fun team and a genuine care to everything they do.

The role will be permanent part time, 32 hours a week (Monday to Thursday) and never boring.

What you'll be doing

- Managing NDIS and private client bookings.
- Managing therapists schedules and working with the Practice Manager to fulfill KPI targets.
- Being the friendly first point of contact for new client enquiries (phone, email and website).
- Setting up client files with care and accuracy.
- Checking in with new clients to see how they're going.
- Keeping confidentiality front of mind, always.
- Juggle our waitlists and keep up to date.
- Handling the everyday admin that keeps our team running smoothly.
- Managing billing, receipting, and reconciliations accurately.
- Owning reception phones, correspondence, and that all important first impression.
- Bringing warmth and professionalism to every interaction with staff, clients, children, families, and visitors.
- Keeping our space clean, tidy, and welcoming.
- Quick to build relationships with our team, clients and third party stakeholders.




- Following our practice policies and procedures, and the initiative to streamline these where needed.

What you'll bring

- Previous experience in Allied Health. This one's essential, so please only apply if this applies to you.
- Understanding and previous experience with the NDIS, also essential.
- Sharp organisational and time management skills, juggling priorities seamlessly.
- Works confidently on their own but are a true team player at heart.
- A genuine passion for great customer service.
- A friendly, professional phone manner.
- A caring, collaborative approach, especially with families who may be going through tough times.
- Initiative, you're comfortable making calls and taking ownership when it counts.

Why Join Able Allied Healthcare?

At Able Allied Healthcare, we believe our team is our greatest asset. We foster a supportive and collaborative environment where every team member is valued and empowered to succeed.

What we offer:

- A supportive and welcoming team culture.
- Modern purpose-built clinic in North Lakes.
- Opportunity to make a meaningful impact in the lives of children, adults, and families.
- Work within a multidisciplinary allied health team.
- Employee recognition and team building activities.
- Access confidential wellbeing support through our Employee Assistance Program.

Please note: due to the nature of this role, only candidates with previous Allied Health experience will be considered. Given the high volume of applications we expect, only shortlisted candidates will be contacted.

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📌 Allied Health Reception and Administration (North Lakes)
🏢 Able Allied Healthcare
📍 North Lakes