Trilogy Care Pty Ltd seeks a regulatory complaints specialist to manage cases from investigation through to formal regulator responses. You will gather evidence from multiple sources, build timelines, and draft compliant, timely submissions.
The role emphasizes accuracy, accountability, and learning from root causes to reduce recurring issues. Ideal candidates bring experience with regulated complaints, a disciplined approach, and comfort using AI tools to enhance efficiency.
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📌 Regulatory Complaints Investigator (Brisbane City)
🏢 Trilogy Care
📍 Brisbane City
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