KINSHIP partners with organisations across the public sector and other critical industries to turn data into actionable insights, ensuring their services are not just prepared for the future but are also driving meaningful impact today. Since 2013, they’ve been at the forefront of delivering tailored digital solutions that enhance customer engagement, build trust, and strengthen the connections with the people and communities their clients serve.

We're a collaborative team that values curiosity, partnership and continuous improvement. We're all about solving complex problems, challenging conventional thinking, and leveraging data to help our clients make better decisions.

Our team values – do these align with you?

Trust

Partnership

Passion

Recognise and reward

- Trust

- Partnership

- Passion

- Recognise and reward

Who we are

KINSHIP partners with organisations across the public sector and other critical industries to turn data into actionable insights, ensuring their services are not just prepared for the future but are also driving meaningful impact today. Since 2013, they’ve been at the forefront of delivering tailored digital solutions that enhance customer engagement, build trust, and strengthen the connections with the people and communities their clients serve.

We're a collaborative team that values curiosity, partnership and continuous improvement. We're all about solving complex problems, challenging conventional thinking, and leveraging data to help our clients make better decisions.

Our team values – do these align with you?

- Trust

- Partnership

- Passion

- Recognise and reward

About the Role

This is not a traditional social media role.

Rather than focusing on scheduling posts or managing community engagement, you'll help organisations make better decisions about how they use social media. You'll work with clients to analyse performance, uncover opportunities, develop evidence-based strategies, and build capability through workshops and consultancy services.

We're looking for someone who understands the ever-changing social media landscape and enjoys learning how platforms evolve. You'll be naturally curious, strategically minded, and confident turning data into practical recommendations that clients can act on.





Alongside client consultancy, you'll support KINSHIP's own marketing initiatives, helping us deliver campaigns, events and business development activities that strengthen our brand and generate new opportunities.

If you enjoy solving problems, asking questions, and helping organisations improve how they communicate, we'd love to hear from you.

What You'll Be Doing

Social Media Strategy & Consultancy (70%)

- Partner with public sector and critical industry clients to understand their communications challenges and recommend ways to support.

- Conduct social media audits, channel reviews and performance analysis to identify opportunities for improvement.

- Develop evidence-based social media strategies that align with client objectives and audience needs.

- Research platform trends, audience behaviours and emerging features to inform recommendations.

- Translate analytics into clear, actionable insights for clients and stakeholders.

- Design and facilitate client workshops, training sessions and presentations on social media strategy, content performance and platform best practice.

- Build trusted client relationships through responsive communication and high-quality delivery.

Marketing Projects (30%)

- Coordinate webinars, events and trade show activity from planning through to delivery.

- Support integrated marketing campaigns that generate awareness and new business opportunities.

- Design skilled marketing assets in Canva or similar design tools. Strong design capability is highly regarded but not essential.

- Coordinate and collaborate with external agencies, freelancers and suppliers, managing briefs, timelines and deliverables to support the successful execution of marketing initiatives.

- Own KINSHIP's social media presence,



planning and publishing content that aligns with the broader marketing strategy and business development priorities.

- Contribute to marketing reporting, and team planning by sharing insights, recommendations and ideas.

What You'll Bring

We're less interested in ticking every box and more interested in finding someone with strong strategic thinking, curiosity and a passion for social media.

Ideally, you'll have:

- Around 2 to 4 years' experience in social media, communications or digital marketing.

- Strong understanding of organic social media platforms, audience behaviour and platform trends.

- Experience developing social media strategies or making recommendations based on performance data.

- Confidence presenting ideas, facilitating discussions and communicating with clients or stakeholders.

- Excellent communication skills and attention to detail.

- An analytical mindset with the ability to turn data into practical recommendations.

- Strong organisational skills and the ability to manage multiple projects.

- Basic graphic design capability using Canva or similar tools.

Highly Regarded

- Agency or consultancy experience.

- Experience delivering workshops or training sessions.

- Experience working with Australian Government or regulated industries.

- Intermediate to advanced graphic design capability using Canva or Adobe Creative Suite.

- Experience supporting event marketing or business development initiatives.

Why You'll Love Working at KINSHIP

You’ll join a small, high-performing team where your work has visibility and impact. You’ll work directly with clients, influence strategic decisions, and continue building your expertise in one of the fastest-changing areas of digital communications.

- Flexi Fridays , with the option to start and finish earlier to kick off your weekend.

- Dog-friendly office

- Professional development support , including opportunities for training, conferences and ongoing learning.

- Clear career progression in a growing consultancy where you'll have the opportunity to expand your skills, take on greater responsibility and shape your career.

We're committed to creating an environment where people can do their best work, continue learning and build rewarding careers.

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📌 Marketing Consultant (Organic Social) (Canberra)
🏢 KINSHIP digital
📍 Canberra