Wolters Kluwer Australia is seeking a Customer Success Manager to deepen understanding of customer needs and retain and re-engage customers. You will broaden product knowledge and gain authority to negotiate service terms, supporting sales with data-driven insights.
The role focuses on developing retention programs, analyzing customer interactions, and coordinating with marketing to ensure aligned retention strategies across the business.
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📌 Customer Success Manager - Remote & Data-Driven Growth (City of Ryde)
🏢 Wolters Kluwer
📍 City of Ryde
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