Service Desk Coordinator – MSP Operations & Client Support (City of Parramatta Council)

Service Desk Coordinator – MSP Operations & Client Support (City of Parramatta Council)

06 Aug
|
seek.com.au
|
City of Parramatta Council

06 Aug

seek.com.au

City of Parramatta Council

Unknown Company in Sydney is seeking a Service Desk Coordinator to act as the operational hub of a busy IT support environment. You will oversee the daily flow of the Service Desk, triaging, prioritising, and allocating requests to engineers, while balancing workloads and monitoring service levels.

The role requires experience in MSP settings, robust organisational and communication skills, and the ability to work with PSA or ticketing platforms.

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📌 Service Desk Coordinator – MSP Operations & Client Support (City of Parramatta Council)
🏢 seek.com.au
📍 City of Parramatta Council

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