Operations Project Manager - Northern NSW

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

Come and join OTIS today and be part of the Forbes 2025 World's Best Employers!

About You

We are looking for anOperations Project Manager based in Newcastle, NSW.

Reporting to the Regional Operations Manager (ACT & Southern NSW), this role is critical in delivering Otis projects safely, on time, and within budget.

You will lead the end-to-end execution of Recent Equipment (NE), Modernisation (Mod) and Service Maintenance projects, ensuring alignment with Otis’ Sales Installation Process (SIP) while collaborating closely with internal teams and external stakeholders.

What We Offer

Permanent, full-time position

Based in Newcastle (5 days office based or on-site)

Competitive salary package – Base pay plus Super, car allowance and project incentive.

Your key responsibilities will include

Lead the delivery of NE, Modernisation and Service projects, ensuring adherence to timelines, budgets, and quality standards

Monitor project progress, proactively identify risks, and provide regular updates through project reviews

Manage project planning, resourcing, and performance of installation teams

Ensure all project documentation (reports, contracts, site diaries, safety records, and timesheets) is accurate and submitted on time

Collaborate effectively with Sales, Contract Management, field teams, builders, consultants, and other stakeholders

Build and maintain strong relationships with customers, consultants, and regulatory bodies

Drive compliance with Otis processes, particularly the Sales Installation Process (SIP)

Lead and develop high-performing teams through coaching, support, and clear performance expectations

Champion safety across all projects in partnership with the NSW/ACT Safety Manager, including audits, toolbox talks, and pre-start activities

What you will need to be successful

Bachelor’s degree in Engineering, Construction, Building, or a related discipline

Mechanical or Electrical trade background (Preferred)

3–5 years’ experience in a project management or supervisory role within the lift/elevator industry

Proven ability to lead teams and manage multiple projects simultaneously





Strong communication and stakeholder engagement skills

Solutions-focused with sound problem-solving capability

Highly organised, safety-focused, and able to work both autonomously and within a team

Demonstrates a strong work ethic, integrity, and commitment to continuous improvement

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers,



customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Our commitment to Diversity & Inclusion

We “lift” our people to their highest potential.

Our international presence allows us to cultivate a strong community that is diverse in both culture and thought. We are committed to creating an inclusive culture that encourages and celebrates the diversity required to innovate, connect and thrive in a taller, faster, smarter world.

We are proud of our long commitment to diversity, equality and inclusion. We strive to be a best-in-class employer for people of broad perspectives and experiences, cultures, genders, sexual orientation, races and generations. We want to build a workforce that mirrors the diversity of our customers and the communities where we live and work. And, a place where every voice feels secure, welcomed and heard.

We have workplace policies, practices and learning to help you thrive and grow in your career. This includes paid tertiary education and training, flexible working (role dependent) and to help working parents manage their caring responsibilities, we offer paid maternity leave.

Otis is An Equal Chance, Affinitative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. Otis are committed to creating a diverse and inclusive place to work. We strongly encourage applications from women, and Aboriginal and Torres Strait Islander people

For more information: en/au/our-company/diversity-and-inclusion

Otis is An Equal Chance/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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📌 Operations Project Manager - Northern NSW (Newcastle City Council)
🏢 Otis
📍 Newcastle City Council