Play a vital role in protecting patient privacy and information

Join a supportive Health Information & Records team at Westmead Hospital

Build your career in health information, privacy and medico-legal services Manage sensitive health information and coordinate the release of medical records while ensuring privacy, legislative compliance and exceptional customer service.

Employment Type: Permanent Full Time Position Classification: Administration Officer Level 3 Remuneration: $73,915.11 - $76,218.80 per annum Hours Per Week: 38 Work Hours: This position is a shift work position and requires the successful applicant to work after hours and weekend shifts.

Location: Westmead Hospital Where you'll be working Join the Health Information & Records Service (HIRS) at Westmead Hospital, one of NSW's leading tertiary hospitals within Western Sydney Local Health District. You'll become part of a collaborative, high-performing team dedicated to delivering accurate, timely and compliant health information services that support patients, clinicians and external stakeholders. Work in a respected team specialising in Health Information and Release of Information (ROI)

Contribute to services that support patient care, legal processes and privacy compliance

Collaborate with multidisciplinary teams across Western Sydney Local Health District

Develop your expertise in health records, privacy legislation and medico-legal processes

Enjoy a supportive workplace focused on teamwork, learning and continuous improvement What You'll Be Doing As a Health Information and Record Release Officer, you will manage a diverse portfolio of Release of Information (ROI) requests while ensuring compliance with NSW Health legislation,



privacy requirements and organisational policies. Your ability to prioritise competing demands, communicate effectively and maintain exceptional attention to detail will be key to your success. Process and coordinate Release of Information requests from patients, hospitals, legal representatives, police, courts, insurers, the NSW Coroner and other authorised agencies

Review, analyse and extract accurate information from electronic and paper-based health records in accordance with legislative and privacy requirements

Liaise with clinicians, hospital staff, patients and external stakeholders to ensure requests are completed accurately and within required timeframes

Maintain electronic tracking systems, record all actions in corporate record management systems and monitor outstanding requests to meet key performance indicators

Provide support across the Release of Information team and contribute to efficient service delivery across Western Sydney Local Health District sites as required How To Apply Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date. Understanding of patient confidentiality, Release of Information policies & knowledge of health record processes





Excellent organisational skills with the ability to manage time appropriately, prioritise workload and work under pressure

Demonstrated enthusiastic work ethic and the ability to and work as part of a team

Excellent computer skills across a variety of applications

Demonstrated attention to detail

Excellent written and verbal communications skills

Ability to work with minimal supervision and use initiative

Ability to work across multiple WSLHD facilities as required Requisition ID: REQ683636 Applications Close: 19 August 2026 Need more information? Discover more about the application process.

Review the detailed Position Description for insights into role requirements and criteria. Explore the selection process, employment checks, outcomes and notifications.

For inquiries about the role, contact Andrew Hughes on [email protected] People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Stepping

Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ Westmead hospital car parking allocation model is changing. There is a waitlist for parking for recent staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. #S-DNI

📌 Health Information and Record Release Officer (Sydney)
🏢 Western Sydney Local Health District
📍 Sydney