Overview

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Benefits

- Free access to mental health, financial & wellbeing support services
- Opportunity to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking

Responsibilities

- Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
- Provide a positive and memorable grooming experience for all customers and their dogs
- Coordinate the grooming salon and clients in conjunction with the Store Manager
- Make client bookings
- Assist store shop floor team when required, providing exceptional customer service
- Maintain a consistently high standard of salon presentation and oversee stock management
- Work with the Store Manager and team to ensure member program targets and expectations are consistently met
- Proactively support local marketing opportunities and recruitment referral programs
- Work with the team to achieve and exceed sales targets
- Maintain a strong safety mindset with commitment to create a culture of safety within your team

Qualifications





- Experience in professional dog grooming
- Qualification in Grooming preferred, but not essential
- Ability to create and embed strong safety practices throughout the salon and store
- Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
- Physically fit, with the ability to lift heavy animals as required
- Demonstrated experience in handling and working with live animals
- Maintain advanced understanding of zoonotic and skin diseases and how to identify them
- Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
- Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
- Robust attention to detail

Inclusivity

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. We aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

You can follow us on LinkedIn to keep up to date on life across our various brands: company/petstock

For more information about our foundation, visit pages/foundation

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📌 Groomer | Kilsyth (Yarra Ranges Shire)
🏢 PETstock Retail
📍 Yarra Ranges Shire