Infosys BPM ( the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re‑engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR‑specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry‑leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

1 Year Full-Time Contract Role

NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

Job Description

Key Responsibilities

- Review and validate debt records to ensure accuracy and completeness
- Support debt recovery activities, including issuing reminders and follow‑ups with customers
- Maintain and update debt‑related data and documentation
- Assist in tracking outstanding balances and monitoring recovery progress
- Identify discrepancies or issues and escalate for resolution
- Support administrative activities related to debt management processes
- Collections Management: Monitor customer accounts for timely payments, follow up on past‑due invoices,



and implement effective collection strategies to minimize outstanding receivables.
- Customer Communication: Respond promptly to customer inquiries regarding invoices and account status and resolve any billing discrepancies.
- Reporting: Prepare and analyze accounts receivable reports for management review, including aging reports and collection metrics.
- Collaboration: Work closely with sales and customer service teams to ensure accurate billing and maintain strong customer relationships

Work Experience

- Accounting Graduate
- 1+ years of BPO/Shared Service experience in Accounts Receivable and debt collection experience also is must.

Required Skills

- Attention to Detail: Strong numerical skills and attention to detail to ensure accuracy in financial transactions and reporting.
- Good understanding of Accounts Receivable / Order-to-Cash process
- Knowledge of debt collection and recovery processes
- Organizational Skills: Ability to manage multiple accounts and prioritize tasks effectively.
- Communication Skills: Excellent verbal and written communication skills to interact with customers and internal teams.
- Technical Proficiency: Familiarity with accounting software and spreadsheet applications to track transactions and generate reports.
- Hands on experience in MS office
- Hands on experience in SAP in accounting stream of AP/AR etc.
- Australian work eligibility status

Infosys BPM is committed to creating a diverse and inclusive working workplace. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

#J-18808-Ljbffr

📌 Assistant Accountant (City of Sydney)
🏢 Infosys Bpm
📍 City of Sydney